Get in Touch With Us
Got a question about a sweepstakes casino we've reviewed, spotted something that needs updating, or just want to tell us what we got right or wrong? This page explains how to reach the Social Casinos team and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable route. Write to us at [email protected] and we'll aim to get back to you within two working days. A quick note on what your message is about — a correction, a question, feedback on our fastest payout rankings, or something else — helps us route it to the right person and reply faster.
What You Can Contact Us About
- Questions about our rankings — Curious why we placed one sweeps coin casino ahead of another, or what "fastest payout" actually means in our comparisons? Ask us directly.
- Corrections and updates — Sweepstakes casino operators change their welcome offers, eligible states, and redemption terms frequently. If something on our site looks out of date, tell us and we'll check it.
- Feedback and content requests — If there's a social casino you'd like us to look at, or a topic on sweeps coins and prize redemptions you think we're missing, we're glad to hear it.
- Partnership and editorial enquiries — Represent a sweepstakes casino brand or a media outlet? Introduce yourself and outline what you have in mind.
- Concerns about play — If you or someone close to you is struggling to keep gaming enjoyable and under control, mention it in your message and we'll point you toward appropriate support resources.
What We Can't Help With
We're an independent review and comparison site, not an operator. We can't access your account on any sweepstakes casino, process a redemption, verify your identity, or resolve a billing dispute. For those matters, contact the platform's own support team directly — details are usually in your account settings or the confirmation email you received when you signed up.
We also can't offer legal advice on whether a particular sweepstakes casino is permitted in your state. Availability varies by state, some jurisdictions restrict or prohibit this model, and operators frequently update their own eligibility lists. If you have questions about your specific situation, check the operator's terms and your state's current rules.
What Happens After You Write In
Every message is read by a real person on our team, not answered by an automated script. Our target turnaround is two working days, though it can run longer during busy periods. If your enquiry needs input from more than one person, we'll let you know rather than leave you waiting without word.
Why Reader Input Matters Here
Sweepstakes casinos change their offers, coin bundles and eligible-state lists often, and we rely on readers as well as our own research to keep pages current. If you've noticed a welcome bonus that's changed, a state that's been added or dropped, or a redemption threshold that no longer matches what we've published, that kind of correction genuinely helps other readers make better decisions. You can also browse our page on trusted casinos for readers outside the usual US framework if you're comparing options beyond standard state-regulated platforms.
Thanks for taking the time to read this far. We look forward to hearing from you.